Facilitation

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Process Consultant: OpenSource Leadership Strategies, Inc.

OpenSource Leadership Strategies, Inc.
Evangeline Polly Weiss
762 Ninth Street, #534
Durham, NC 27705
phone: 919-236-3049
email: evangeline [at] opensourceleadership [dot] com

Process Consultant: Good Group Decisions

Good Group Decisions
Craig Freshley
98 Maine Street
Brunswick, ME 04011
phone: 207-729-5607
email: Craig [at] GoodGroupDecisions [dot] com

2009 Featured Process Consultants

register nowOn June 24-28, 2009, our Annual National Cohousing Conference will feature a number of Top Cohousing Process Consultants - some very well-known, established consultants with years of experience with facilitation, consensus training, and group process consultations and numerous Cohousing Communities - and some who's emerging practices are generating new ways of thinking about group decision making.

Those who attend the 2009 conference have the opportunity to enjoy and learn with...

Make Others Look Good

In principle, a good team is a group of people who try to make each other look good. Harry Truman said, “It is amazing what you can accomplish if you do not care who gets the credit.” Similarly, we can spend huge amounts of energy caring about who gets the blame. To make good group decisions, we support each other going forward and we give credit for success to the group.
Practical Tip: Give your ideas and efforts to the group, without conditions, without lingering ownership. Show public appreciation for others in your group. Own your share of things gone wrong and share credit with others for things gone right.

Plan, Meet, Write-Up

In principle, the three fundamental steps that make a meeting great are to (1) plan what you are going to meet about, (2) actually meet according to the plan, and then (3) write up the meeting results.
Practical tip: In the case of an upcoming meeting, the meeting facilitator and/or group leaders should huddle in advance to be clear on the meeting objectives, agenda, roles, how it will be recorded, and logistics such as invitations, space, food, nametags, etc. Talk it through and plan out how each part of the meeting will work. Advance planning increases chances that you will have on hand the things you need for the meeting to go well and sharing the plan in advance increases chances that participants will come prepared and that their expectations will be on target.
Then, run the meeting according to plan (although always be prepared to be flexible and responsive to things unplanned). Meeting according to plan provides security for participants.

Reflective Pause

In principle, it is rarely beneficial to say the first thing that comes to mind. Just because I think or feel something does not mean I have to say it. Even when there is a sense of urgency; especially when there is a sense of urgency, I am better off if I take time to breathe, reflect, and consider my words before speaking them.
A reflective pause helps me avoid saying something I will later regret. When I say regretful things it causes unnecessary tension and potentially huge inefficiencies in my group.
Practical Tip: In a group setting, honor a moment of silence before and after each comment, like bookends. If tensions in a group are dangerously high, call for a break or a few moments of silence before proceeding. As a group participant, refrain from hasty reactions.
Thank God I have learned the value of placing a pause between receiving and reacting. I have seen how the peacefulness of one breath can avert a windstorm of trouble.

Rules First

In principle, it is best to make the rules before taking the field, before starting the meeting. When we decide HOW we are going to make decisions before we find ourselves in the tension of making them, it lowers our chances of conflict. It is much easier to establish proposal development steps and decision criteria in the hypothetical rather than when actually confronted with a real proposal and with real personalities. “We’ll figure out the rules as we go,” rarely turns out fair and often leads to conflict and resentment. Establishing rules of engagement beforehand lets everyone know what to expect, gives everyone equal opportunity to participate, and increases chances of creative, peaceful decisions.

Separate Process from Program

In principle, when group participants are allowed to manipulate the process to favor specific programs, it tilts power toward a few, limits creativity, and clogs efficiency. It is typical in Congress, state legislatures, and town governments, for instance, to spend a lot of time debating process issues, agenda setting, committee membership, and rules...often in order to influence the substance, or outcome.
To maximize efficiency, equality, and creativity, some groups hire a facilitator who works for the group as a whole and manages the process. This is like when sports teams agree to hire a referee so as NOT to spend time arguing the rules when time is precious, like in a game...or in a meeting.

Shared Vision Required

In principle, it is a shared vision that holds a group together; a common view of how people want things to be different in the future. If my opinion of how things should change does no overlap with yours, in at least a tiny way, we have no reason to work together. It may be that we disagree on specific approaches – how much money to spend, who to hire, when to do what – but for a good group decision to result we must have a shared vision of the outcome; where we are heading.
Practical Tip: Identify and write down what your group agrees on and what you all hope to achieve. For an established group this might be a mission statement, a vision statement, or a set of goals. For a one-time group (perhaps gathered at a public hearing, for instance), begin with a statement of why the group is gathered and make sure at the outset that everyone is there for the same purpose. Starting off knowing that there is something everyone agrees on helps later.

Straw Vote

In principle, the best group decisions are based on shared understanding of everyone's perspective, and the best way to get a quick read of where everyone stands is to take a straw vote. A straw vote is not a real vote; it does not count over the long run, like straw. Someone might say, “Let's just see how people feel about the latest idea. All those who tend to like it, show a thumb up. If you tend not to like it, show a thumb down. If you are neutral or undecided, show a horizontal thumb.” Count the thumbs in the three categories. That is a straw vote.
It lets everyone in the group see, in a quick and general way, if “the latest idea” is worth more group time and energy. It also shows where the concerns are (the down thumbs) so the facilitator knows who to call on to hear concerns.

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