Resource Library

Resource Type
Video
Tags
webchat, communication, working with emotions, conflict, group process
Title
Working Constructively with Emotions
Author
Laird Schaub
Link
Description
Working with emotions isn't optional. The only decision is whether we will have a plan for how to deal with them when they show up. Most often when support is needed we are working with fear or anger. In this WebChat Laird explains how to bridge into the experience of the person in distress by matching their energy and hearing their perspective
Copyright Date
2018