Tag: Community-support


Don’t treat individual problems as community problems

One of the questions our community support team helps to discern is whether an issue is a community issue or a personal issue. While in many cases this is a straightforward, sometimes extra investigating will reveal which type of a challenge we are facing. When Ricardo always parks in the handicap space, without a handicap... Read More

How to Help One Another

WebChat #18 Conflict:Interpersonal or Systemic

Liz Magill offered our 18th WebChat with advice for community support teams who help community members work with conflict. She started off with a list of 8 questions she recommends support teams ask themselves when they receive a request: 1. Is this conflict covered in the committee mandate? 2. Is it an individual or community... Read More

Planning for Conflict

So imagine this, you’ve had a meeting of your community, forming or formed, and you could hear some tension in the discussion. Roberto was really not happy with the discussion. At process check-in the facilitator asked if he was upset and he said he was fine, he just needed time to mull over the facts.... Read Mo